Frequently Asked Questions

General Recycling
Hazardous Waste
Motor Oil
Oil Filters
Antifreeze
Automotive Batteries
Household Batteries
Fluorescent Bulbs
Paints & Stains
Hard-to-Manage Items
Smoke Detectors
Propane Tanks
Electronics
Appliances and Scrap Metal
Tires
Construction and Demolition Debris
Asbestos and Asbestos-Containing Items
Hypodermic Needles from Home Use
Composting
Buy Recycle
Junk Mail
At Your Work Place
 

General Recycling 

What can I recycle at the curb?  Or at my transfer station? 
How do I prepare my recyclables?
Click here for information on what can be recycled and how to prepare recyclables.

What other items can I take to my local transfer station?
Click here to get details about what other items your town accepts.

Where can I get a recycling bin?
Several towns distribute free recycling bins to residents.  Other towns sell recycling bins. The District also sells recycling bins.  Call the District at 413-772-2438 or email at info@franklincountywastedistrict.org.

Where do the recyclables go after getting picked up?  I’ve heard some of it goes to the landfill.
Most recyclable items get transported from your town to the Springfield Materials Recycling Facility (SMRF pronounced Smerf).  This facility has a combination of mechanical equipment and human employees to separate the material into specific categories, such as mixed paper, cardboard, glass, steel cans, aluminum, and plastic containers.  The only time that recyclables might get landfilled is if there is a large amount of contamination in a specific load.  For example, if someone dumps used motor oil into the recycling then all of the material will be thrown out because it cannot be recycled.  For more information about the SMRF and the regional advisory board go to www.springfieldmrf.org.

My recyclables weren’t picked up at the curb.  Why and who do I call?
The District is not involved with any curbside collection programs.  You have to contact your town offices to get information on why your recycling bin wasn’t picked up and to report bins that were missed.

Can I really make a difference?
We know there are benefits of recycling for the environment. Recycling conserves natural resources. Did you ever think of how much? To give you an idea of the significance, if we recycle all our paper in Western Massachusetts for one year, we will save over 2.5 million trees, which is about a 5,000-acre forest. Further, if we recycle every can in Western Massachusetts for one year, we will save enough metal to manufacture 6,000 cars. 

Recycling also saves energy. For example, to make recycled aluminum requires 95% less energy than to make new aluminum from bauxite ore. Recycling also saves landfill space. The northeastern area of the US has limited landfill space and recycling will make landfills last longer.  Recycling also lowers incineration emissions of hydrogen sulfide (which causes acid rain), carbon monoxide and several heavy metals. 

There are many excuses people give for not recycling, one of them being “What I throw away doesn't amount to much." That's just not true. In Massachusetts alone we throw away 6.8 million tons of solid waste a year. An average person produces 4.3 pounds of waste a day.  By recycling, you really are making a difference.

What new products come from recycled materials? 
Manufacturers take your recyclables and make them into new products such as copy paper, post-it notes, index cards, file folders, newspapers, cereal boxes, paper towels, egg cartons, envelopes, napkins, aluminum cans, glass containers, compost bins, recycling collection containers, plastic lumber, traffic cones, carpeting, car bumpers, trash bags, and laundry detergent bottles.  This is just a short list of recycled products.  When you buy a product, look for words that indicate it is made from recycled materials.

Hazardous Waste

What is household hazardous waste?
The term Household Hazardous Waste (HHW) covers many products, but is generally defined as a material that is a potential threat to the environment or human health.  Typically these materials have one or more of the following properties: flammable, toxic, reactive, or corrosive.  For a list of specific household hazardous wastes that the District collects, click here.

How should household hazardous waste be disposed? 
Proper disposal of HHW is very important.  Improper disposal of household hazardous waste can cause problems for the entire community.  Wastes can be explosive or highly flammable.  Hazardous wastes can also be corrosive.  One of the worst ways to dispose of hazardous materials is to “just dump them down the drain.”  Wastewater treatment plants are not designed to handle hazardous wastes nor are home septic systems.  Disposing of hazardous wastes in a landfill causes groundwater and surface water pollution.

The District provides two different disposal options for residents and small businesses:

• The District holds an annual collection in the fall for hazardous waste from households and small businesses.  This collection is free to residents.  Businesses must pay for their disposal costs.  Both residents and businesses must pre-register to participate.  Click here for a list of acceptable items and for the registration form.  (Note: Registrations are only accepted three weeks before the collection and not throughout the year.)

 
• Motor oil, oil filters, used antifreeze, oil-based or alkyd paints, stains, varnishes, thinner, fluorescent lamps, light ballasts, thermometers, thermostats, rechargeable batteries, and button batteries are accepted at the Hazardous Waste Super Sites at the Bernardston, Colrain, and Conway Transfer Stations.  There is a small fee for most items.  Each site has different operating hours. Click here for more details.

 
• Some towns collect used motor oil, fluorescent lights, and other hazardous products from their residents. Click here to see a list of all the items your town accepts.

How do I store my HHW until the next collection? 
Here are some helpful hints for safely storing your household hazardous waste until you bring it to the annual collection or the Super Sites:

• DO NOT mix different chemicals for storage or transport. 
• DO leave products in their original containers with the label intact. 
• DO place leaking containers into a five-gallon plastic pail or similar safe containment device until proper disposal is available.
• Store in containers with tight fitting lids.
• Keep away from children and pets.

• Return used oil for recycling to the store where you purchased it.  Retailers are required to accept used oil for recycling (up to 2 gallons per person per day) if you have the original purchase receipt.
• Take your used oil to any of the following places:
• Hazardous Waste Super Site at the Bernardston, Colrain, or Conway Transfer Stations.  Click here for details. 
• Annual District Household Hazardous Waste Collection. Click here for details.
• Check to find out whether your town accepts motor oil from residents throughout the year. Click here for your town's information.
• Some service stations and repair garages do not sell motor oil but burn the oil to heat their garage and will take back used oil from residents. 
• Used Oil Hotline:  (617) 556-1022.   Use this number also to report retailers who are unwilling to accept used oil from customers who have a receipt.

• Check whether your town accepts used oil filters throughout the year.

• Take used antifreeze to a Hazardous Waste Super Site at the Bernardston, Colrain, or Conway Transfer Stations OR save it for the annual hazardous waste collection.
• Empty containers can be disposed of in the trash. 
• NEVER pour antifreeze on the ground.  Cats and dogs like the sweet taste of antifreeze but it can kill them because of its toxicity.

• Most automotive battery retailers will accept old batteries when you purchase a new one.
• Click here to find out whether your town accepts automotive batteries throughout the year.
• The District accepts automotive batteries at their annual Household Hazardous Waste Collection.

• Handle batteries with acid resistant or leather gloves.
• Keep sparks and flames away from batteries and don't smoke nearby.
• Never place metal objects on top of the battery because it can cause sparks.  Remove rings, chains, and other metallic items before handling.
• Keep batteries right side up. 
• Carry in a non-metallic, leak proof container.
• If the battery leaks, neutralize any spilled acid with baking soda or calcium carbonate (lime).  Flush area with water.
• If acid comes in contact with skin, flush area with water immediately and seek medical attention if burning continues.

If you break a fluorescent lamp, clear the area immediately.  Wait ten minutes.  Using plastic/latex gloves, carefully pick up the broken pieces and place them into a bag or box for disposal. When the mercury vapor is released, the glass can be thrown out.  However, it is dangerous to your health to intentionally break fluorescent lamps.  Throw out the gloves when you’re done.

For oil-based paints:

• Take to the District’s annual hazardous waste collection each fall.
• Take to the Hazardous Waste Super Sites at the Bernardston, Colrain, or Conway. There is a fee. 
• Empty cans can be recycled with scrap metal, if your town accepts them, or placed in the trash.

Latex paint is not considered hazardous because it is water-based.  The District does not accept latex paint at any of their collection sites or annual collection event.

• Latex paint can be disposed of as trash if dry.  To dry small amounts, remove lid and let the paint dry in the can.  For larger amounts, mix in kitty litter or pour one-inch layers of paint in a cardboard box lined with a plastic bag.  Stir the paint occasionally to speed drying.  Put completely dried paint in the trash. 
• Empty cans can be recycled with scrap metal, if your town accepts them, or placed in the trash.

Hard-to-Manage Items

How do I dispose of smoke detectors?
Certain smoke detectors contain a radioactive sensing device, but the radioactivity is so low that it is considered harmless. 

• Dispose of smoke detectors in the trash.

• Many towns collect propane tanks – with and without gas – from residents. Click here for information about your town.
• When transporting a propane cylinder always ensure that the valve is tightly closed and that the tank is secured in an upright position.
• Keep sparks and flames away from propane tanks and never smoke nearby.
• Small gas canisters from camp stoves can be placed in the trash when empty – unless your trash goes to an incinerator. If your trash goes to an incinerator save them for the District’s annual hazardous waste collection each fall.

• It is illegal to dispose of TVs and computer monitors in the trash.  Most towns have a collection system for these items – and other electronics.  Click here for information about your town.  If your town does not collect electronics, the District holds an annual collection.  Call the District at 413-772-2438 or email at info@franklincountywastedistrict.org for more information. 

• There is a local scrap metal facility in Greenfield – wTe Recycling at 413-772-2200.  There is a fee for appliances with freon (refrigerators, freezers, air conditioners, dehumidifiers).
• It is against federal law to vent any appliance with freon (CFCs) into the air.  Never cut piping on refrigerators or air conditioners.  There is a fine and possible jail term for venting freon.

• The District holds an annual collection for tires.  Call the District at 413-772-2438 or email at info@franklincountywastedistrict.org for more information. 

• The District holds an annual collection for these materials.  Call the District at 413-772-2438 or email at info@franklincountywastedistrict.org for more information. 
• Never include asbestos or asbestos-containing items in with construction and demolition debris. 

Composting

I want to start composting but don’t know where to start. 
The District can guide you through the process.  There are several locations that sell composting bins at a reduced price for residents.  Click here for a list of locations that sell compost bins.  You can also make your own compost bin.  The District has easy-to-read instructions on what can and can’t be composted as well as how to manage a compost pile.  Click here for composting instructions.

Do I have to turn the pile? What about adding water?
It is not necessary to turn the pile or to add water.  Compost happens naturally without a lot of effort on your part.  However, if you make sure the moisture level is ideal (as wet as a wrung-out sponge) and the pile is turned to maintain temperature and consistency, then your organic waste will turn into compost faster.

Do I need to add manure, leaves, grass, etc.?
As noted above, compost will happen without a lot of effort.  Ideally, you should make sure that you have a combination of materials in your compost pile.  Leaves will help absorb extra moisture in your pile and add carbon.  Grass will add nitrogen. Both can be used effectively to cover food waste and reduce flying insects.
 
 

Buy Recycled

I’ve heard the term "Close the Loop" in reference to recycling. What does it mean? 
Recycling depends on a three-part "recycling loop" that includes collection, manufacturing, and purchase of recycled products. Municipal and business collection programs ensure a steady supply of materials (cans, bottles, paper) for the recycling process. Private recycling companies use these materials to manufacture new products. Finally, consumers and businesses must purchase the finished recycled products in order to support a sustainable recycling loop.

What is the difference between Post-Consumer and Pre-Consumer?
Post-consumer refers to material that has been purchased, used, and then recycled. Pre-consumer refers to material that is generated during a manufacturing process, such as scraps from the cutting of envelopes.  Instead of being disposed, the materials such as trimmings, damaged or obsolete products, or overruns are collected and incorporated into recycled products.

As a consumer, how do I "buy recycled?"
Read the label to see if the product is made with recycled content. Look for the highest percentage of "post consumer recycled content" you can find. There are everyday products that have recycled content that may not be labeled as such. These products include: steel products such as food cans, cars, appliances, bicycles, furniture; aluminum products such as beverage cans; glass bottles and jars.  While you shop, read the labels on the following products to see if they are made using recycled content: 

• Paper products: cereal, cake mix and cracker boxes; facial tissues, toilet paper, paper towels, napkins, corrugated cardboard boxes, writing paper, greeting cards, copier and printer paper, and office paper. 
• Plastic bottles: bottles and jugs containing liquid laundry detergent, dishwashing liquids, shampoos, and household cleaners. 

I heard that recycled paper is not as good as non-recycled paper and that recycled products cost more.   Is that true?
Recycled products used to cost more, but that is typically not the case anymore. Many recycled products are priced competitively with their nonrecycled counterparts, and some recycled products may even be less expensive. If you still see higher prices, shop around and ask for assistance from your vendor to find a better price for your recycled products. Recycled paper prices often vary from vendor to vendor and fluctuate over time. Some companies’ prices may be higher because they are not purchasing recycled products in bulk. 

As for quality, recycled products have the same quality, reliability, and dependability as their nonrecycled counterparts. Advances in technology continue to improve the quality of recycled products. Recycled content papers now share the same printing and performance characteristics as their nonrecycled equivalent. Recycled papers no longer look different - recycled content papers have the same whiteness and brightness as nonrecycled papers. They also offer the same level of usability and high quality imaging on copiers and laser and ink jet printers. 

The District office has been using recycled paper in our copier, fax machine, and printers for over a decade and has been very pleased with the quality. If you experience problems with recycled copy paper, try another brand. Don’t be quick to blame the recycled paper. Test samples of the many available recycled brands.
 
 

Junk Mail

How can I get rid of my junk mail once and for all?
Most of us are tired of seeing our mailboxes fill up with stacks of junk mail. There are several things you can do to let advertisers know you want to be removed from their mailing lists. Pick up a Reduce Junk Mail Kit from the District office that includes pre-printed postcards to the companies listed below or follow the steps below.

• Send a postcard to the Direct Marketing Association’s Mail Preference Service.  Include on the postcard your name, address and phone number in all the various ways they appear on the junk mail you receive.  This will add your name to the “delete file” where it will remain for five years.  Approximately 70% of direct marketers use the Service to avoid sending unwanted mail.

Send a postcard to the following addresses.  Include on your postcard your name, address and phone number in all the various ways they appear on the junk mail you receive. Include the following language, “Please remove my name from your mailing list.  DO NOT LEND, SELL, or TRADE my name to any other organization for its mailing lists.”  Be certain to sign and date the postcard.
 
 

• Use postage paid response cards and envelopes to return junk mail. Be sure to include the mailing label and request to be removed from the mailing list.
• When you apply for a credit card, magazine subscription or membership in an organization, or donate to a charity, write, “Please do not rent, sell, trade or give my name to other businesses or organizations” on your application.
• Have the phone company remove your name from the published phone directory.   Some mailing list companies use the directory as a source of addresses.
• If you are getting duplicate mailings, send the company both labels and ask them to eliminate the extra copy.
• Junk mail with first class postage can be returned.  Write “Return to Sender” on the envelope.  This does not require additional postage.
• You will prevent many credit card offers by calling 1-888-567-8688.  The National Opt-Out Center will remove your name from major credit bureaus.  Contact the center every two years to keep your name from being sold for credit and insurance offers.
• Avoid filling out contest entries.  Contests are often used to develop mailing lists.
• When moving, send out your own postcards announcing your new address to that mail you want to receive. The US Post Office rents the information from change of address cards to private businesses. 

• Weight of paper in U.S. municipal solid waste in 1980: 55 million tons.
• Weight of paper in U.S. municipal solid waste in 1998: 84 million tons
• Weight of catalogs and other direct mailings in the U.S. municipal solid waste stream in 1998: 5.2 million tons
• Number of trees it takes to make a ton of paper: 17 
• Rate at which bulk mail was recycled in 1998: 18.9%
• Number of garbage trucks it would take to haul away all the unrecycled junk mail in the U.S. to landfills and incinerators each year:  340,000
• Typical weight of 4 elephants:  17.8 tons
• Amount of bulk mail delivered annually by each of the U.S. Postal Service's 293,000 letter carriers: 17.8 tons
• Amount of time the average American spends opening bulk mail over the course of his or her life:  8 months
• Money spent by U.S. companies on direct mail in 1993: $27.3 billion
• Money spent by U.S. companies on direct mail in 1998: $39.3 billion
• Tax dollars spent to dispose of junk mail:  $275 million
• Pieces of bulk mail sent by U.S. non-profits in one year:  12 billion
• The average adult is on 50 mailing lists

At Your Work Place

My office wants to recycle but how do we start?
Recycling in the workplace is not a lot different than recycling at home.  You need to place recycling containers in convenient places where recyclable materials are generated – at the copy machine, by desks, in the kitchen area, near a vending machine. 

Some towns will allow small businesses to bring recyclables to the transfer station or to place them at the curb with residential recyclables.  Call the District at 413-772-2438 or email at info@franklincountywastedistrict.org to find out if your town allows this.  If not the District can help you work with your existing trash hauler to provide recycling service or to locate an independent company to collect your recyclables.  In most cases, there will be a fee for picking up recyclables at your work place.

I have the authority to purchase products at my job.  Where do I start to look for recycled products?
There are many resources to find information on recycled products. Begin by talking with your vendor, who may offer the very recycled products you are looking for. Check it out on the web! A great website to learn the facts about recycled products and get linked to over 100 other buy-recycled websites is http://www.wastecap.org/wastecap/Services/services&projects.htm#RPPC. The website is provided by the Massachusetts Buy Recycled Business Alliance and was designed to make it easier for businesses to find and purchase products made with recycled material. 

What are some other ways to reduce waste in the work place?

• Post announcements in central locations
• Circulate instead of photocopy documents
• Use a centralized filing system 
• Edit documents on screen before printing 
• Use scrap paper for note pads and phone messages
• Store correspondence electronically
• Print rough drafts on the unused side of used paper
• Use double sided copying
• Set narrower margins
• Use smaller fonts
• Reuse manila folders and envelopes
• Single space documents when possible
• Donate surplus supplies for reuse 

• Laser writers/printers that make double sided copies
• Fax machines that use plain paper
• Electronic mail systems
• Copy machines with double sided capability